+TV: Social Help & Support
Draft. This document is being finalized and may change before the public release of +TV: Social.
E-mail support@garage.ist. We reply within 2 business days. For urgent safety issues (threats, self-harm, content involving minors) write "URGENT" in the subject.
Reporting and blocking
- Report a user: open their profile, tap ⋯ and choose Report Account.
- Report a message: in the chat, touch and hold the message and choose Report.
- Block someone: open their profile, tap ⋯ and choose Block. They can no longer follow or message you or see your profile, posts or watchlist in the app. Follows between you are removed. You can unblock them from the same menu.
Our team reviews every report. The person you report is not told who reported them.
Your account
- Change your profile: Profile → edit button. Your username can't be changed once set.
- Private account: Settings → Privacy. Only approved followers then see your posts and watchlist.
- Delete your account: Settings → Delete Account. What is deleted and what remains is explained in the Privacy Policy.
Verified badge subscription
Purchases and cancellations go through Apple: Settings app → your name → Subscriptions.
TV remote
The remote works when your iPhone and TV are on the same Wi-Fi network. Allow Local Network access for +TV in the Settings app if your TV isn't found.
Legal
Terms of Service · Privacy Policy